The SQA Manager is a strong and consistent advocate for quality of the products being developed and built by the technology team. In this role, you will be responsible for the overall test strategy and driving the software delivery to a high standard of quality.

As an SQA manager, you are expected to voice and lead discussions that impact overall product quality (i.e. defining the acceptance criteria and clarifying business rules and user stories) not being afraid to challenge the status quo.

Responsibilities

Business Process Subject Matter Expert (SME)

• Work with Operations, Sales, Finance, HR and other functional teams to learn the ins and outs of the business process by heart

• Immerse with the teams outside of the Technology team to understand the end users and their behavior, relevant to the software being tested

Test Strategy, Planning and Execution

• Design the test roadmap through use-cases
• Leads and guides the SQA team in chunking down the use cases into comprehensive and well-structured acceptance criteria and getting sign off with the Product Manager

• Estimate, prioritize, plan and lead all testing activities
• Coordinate with the respective teams for bug resolution during development phase
• Provide timely communication on project deliverables and quality status
• Lead the UAT process with the Product Manager which includes, but not limited to, a hand-over

process to the Product Manager

• Track issues reported in production and ensure that they are accounted for in the next versions
• Drive and lead the use of automation tools to optimize QA cycle and ensure continuous integration

• Other duties as required, special projects as assigned

Requirements

• Bachelor’s degree in related field or equivalent work experience
• Advanced understanding and demonstrated experience with Test Methodologies and tools: Unit Testing, Functional Testing, Integration Testing, User Acceptance Testing, Smoke Testing, Performance Testing, Load Testing, Security Testing, Regression Testing
• Experience working in an Agile environment
• Experience in writing clear, concise and comprehensive test plans and test cases
• Demonstrated ability to translate business process to Test Plans and Test Cases
• Ability to engage in executive and senior-level technology discussions
• Advanced analytical, problem solving and conceptual skills
• Strong teamwork acumen with a profound ability to work under extreme pressure