We are looking for a Workstation / Endpoint Support Engineer, working full-time in our BGC office. This role will report to the Workplace Manager in the new “Care for Needs” team.
Manage the computer (workstations) purchase and setup
Manage and maintain HW inventory
Manage the regular HW maintenance (defrag, windows updates, AV scans)
Track and report computers that are approaching end-of-life
Maintain LAN (fix broken cables, resolve connectivity issues of end users)
Manage internet backup plan
Provide end-user support on computer issues, connectivity issues and Office365 accounts.
Proven experience as a Workstation/Endpoint Support Engineer or in a similar role.
Strong knowledge of computer hardware, software, and networking systems.
Proficiency in managing computer purchases, setups, and hardware inventory.
Demonstrated ability to perform regular hardware maintenance tasks such as defragmentation, Windows updates, and antivirus scans.
Experience in tracking and reporting on end-of-life computers.
Skill in troubleshooting and resolving connectivity issues for end-users.
Familiarity with LAN maintenance, including fixing broken cables and resolving connectivity problems.
Competence in managing internet backup plans to ensure data security and integrity.
Excellent communication skills with the ability to provide end-user support on computer issues and Office365 accounts.
Strong organizational and multitasking abilities to handle various responsibilities within the “Care for Needs” team.
Proactive approach to problem-solving and a commitment to delivering high-quality support services.
Availability to work onsite full-time at our BGC office.
Ready to elevate your career in our dynamic ‘Care for Needs’ team? Apply now and bring your expertise to new heights!